Privacy Policy

Effective Date: January 1, 2025

1. Introduction

MyMechanic (operated by Honk Pte Ltd) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services in Malaysia.

2. Information We Collect

We collect information that you provide directly to us, including:

• Name, email address, and phone number
• Vehicle information (make, model, year)
• Service request details and preferences
• Location data for service delivery
• Payment and billing information

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process your service requests and transactions
• Send you updates, notifications, and promotional materials
• Respond to your comments and questions
• Protect against fraudulent or illegal activity

4. Information Sharing

We do not sell your personal information. We may share your information with:

• Service providers and mechanics who fulfill your service requests
• Payment processors for transaction processing
• Legal authorities when required by law

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

6. Your Rights

You have the right to:

• Access and update your personal information
• Request deletion of your data
• Opt-out of marketing communications
• Lodge a complaint with data protection authorities

7. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: [email protected]
Phone: +60 10-227 7549

This Privacy Policy is governed by and construed in accordance with the laws of Malaysia.